Privacy Policy

Last updated July 16, 2026

This policy explains what information PlasmaStream ("we", "us", and "our") collects, how we use it, and your choices. PlasmaStream is an independent service operated from the United States. You can contact us anytime at houtenbusiness@gmail.com.

Information we collect

• Streamer account information. When you sign in with Twitch, we receive your Twitch user id, login and display name, email address, and follower count through Twitch's login. We use this to create and identify your channel.
• Payment information. If you subscribe to Premium, payments are processed by Stripe. We do not see or store your card details. We keep a Stripe customer identifier and your subscription's status and renewal date.
• Viewer and chat data. To run a channel's economy, we process the Twitch user id, username, and display name of people who chat in channels where the bot is active, along with the in-app data we generate for them, such as currency balances and activity. Viewers do not create accounts with us; this data comes from public chat participation.
• Technical data. Our servers record basic technical information such as IP address, timestamps, and error logs, for security and reliability.

How we use information

We use information to operate and maintain the Service, run per-channel economies, process and manage Premium subscriptions, provide support, keep the Service secure, and meet legal obligations.

Legal bases

Where laws such as the GDPR apply, we rely on: performance of a contract (to provide the Service and Premium), our legitimate interests (to run and secure the Service), your consent where required, and compliance with legal obligations.

How we share information

We do not sell your personal information. We share it only with the service providers that help us run PlasmaStream: Twitch (to log you in and read and send chat through its API), Stripe (to process payments), and Railway (our hosting and database provider). We may also disclose information if required by law.

Data retention

We keep information for as long as your channel uses the Service and as needed for the purposes above, then delete or anonymize it. You can ask us to delete your data (see "Your rights").

Your rights

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, or to object to certain processing. To make a request, email us at houtenbusiness@gmail.com. You can also disconnect PlasmaStream from your Twitch account at any time in your Twitch settings.

International transfers

We operate from the United States, and information may be processed there. If you use the Service from outside the US, you understand that your information may be transferred to and processed in the US.

Children

PlasmaStream is not directed at children under 13, and you must meet Twitch's minimum age to use it. We do not knowingly collect information from children under 13.

Security

We take reasonable measures to protect information, but no online service can be completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. We will change the date above when we do.

Contact

Questions about your privacy or this policy? Email houtenbusiness@gmail.com.